PC

Electronics

Notebooks

 

Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development : C. M. Fisher




Customers also bought these Products:


StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallups Now, Discover Your Strengths
StrengthsFinder 2.0: A New and Upgraded Edition of the Online Test from Gallup's Now, Discover Your Strengths
Author: Tom Rath
Manufacturer: Gallup Press
ListPrice: $21.95
Offer: $13.17
Similar Products (5+)
Now, Discover Your Strengths
Now, Discover Your Strengths
Author: Marcus Buckingham
Manufacturer: Free Press
ListPrice: $30.00
Offer: $19.80
Similar Products (5+)
Made to Stick: Why Some Ideas Survive and Others Die
Made to Stick: Why Some Ideas Survive and Others Die
Author: Chip Heath
Manufacturer: Random House
ListPrice: $25.00
Offer: $16.50
Similar Products (5+)
What Got You Here Wont Get You There: How Successful People Become Even More Successful
What Got You Here Won't Get You There: How Successful People Become Even More Successful
Author: Marshall Goldsmith
Manufacturer: Hyperion
ListPrice: $24.95
Offer: $16.47
Similar Products (5+)
The Toyota Way
The Toyota Way
Author: Jeffrey Liker
Manufacturer: McGraw-Hill
ListPrice: $27.95
Offer: $18.45
Similar Products (5+)
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Author: Michael L. George
Manufacturer: McGraw-Hill
ListPrice: $16.95
Offer: $11.53
Similar Products (5+)
Winning
Winning
Author: Jack Welch
Manufacturer: Collins Business
ListPrice: $27.95
Offer: $18.45
Similar Products (5+)
Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Author: David Parmenter
Manufacturer: Wiley
ListPrice: $45.00
Offer: $29.70
Similar Products (5+)
Process Mapping, Process Improvement and Process Management
Process Mapping, Process Improvement and Process Management
Author: Dan Madison
Manufacturer: Paton Press
ListPrice: $29.95
Offer: $29.95
Similar Products (5+)
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Author: Michael L. George
Manufacturer: McGraw-Hill
ListPrice: $34.95
Offer: $23.07
Similar Products (5+)
Competitive Advantage: Creating and Sustaining Superior Performance
Competitive Advantage: Creating and Sustaining Superior Performance
Author: Michael E. Porter
Manufacturer: Free Press
ListPrice: $37.50
Offer: $24.75
Similar Products (5+)
Critical Chain : A Business Novel
Critical Chain : A Business Novel
Author: Eliyahu M. Goldratt
Manufacturer: North River Press
ListPrice: $19.95
Offer: $13.57
Similar Products (5+)
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services
Author: Anthony Ulwick
Manufacturer: McGraw-Hill
ListPrice: $24.95
Offer: $16.47
Similar Products (5+)
Customer-centric Product Definition: The Key to Great Product Development
Customer-centric Product Definition: The Key to Great Product Development
Author: Sheila Mello
Manufacturer: PDC Professional Publishing
ListPrice: $34.95
Offer: $34.95
Similar Products (5+)
Winning at New Products: Accelerating the Process from Idea to Launch, Third Edition
Winning at New Products: Accelerating the Process from Idea to Launch, Third Edition
Author: Robert G. Cooper
Manufacturer: Basic Books
ListPrice: $29.00
Offer: $19.14
Similar Products (5+)
A Whole New Mind: Moving from the Information Age to the Conceptual Age
A Whole New Mind: Moving from the Information Age to the Conceptual Age
Author: Daniel H. Pink
Manufacturer: Amazon Remainders Account
ListPrice: $24.95
Similar Products (5+)
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Author: Bernd H. Schmitt
Manufacturer: Wiley
ListPrice: $34.95
Offer: $25.58
Similar Products (5+)
The Paradox of Choice: Why More Is Less
The Paradox of Choice: Why More Is Less
Author: Barry Schwartz
ListPrice: $23.95
Similar Products (5+)
Strategic Navigation: A Systems Approach to Business Strategy
Strategic Navigation: A Systems Approach to Business Strategy
Author: H. William Dettmer
Manufacturer: ASQ Quality Press
ListPrice: $52.50
Offer: $41.16
Similar Products (5+)
Voices into Choices: Acting on the Voice of the Customer
Voices into Choices: Acting on the Voice of the Customer
Author: Christina H. Brodie
Manufacturer: Joiner Assoc
ListPrice: $49.95
Offer: $48.95
Similar Products (5+)
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Author: Terry G. Vavra
Manufacturer: ASQ Quality Press
ListPrice: $47.25
Offer: $46.31
Similar Products (5+)
Breaking the Constraints to World-Class Performance
Breaking the Constraints to World-Class Performance
Author: William H. Dettmer
Manufacturer: McGraw-Hill Companies
ListPrice: $50.00
Similar Products (5+)
Product Development for the Service Sector: Lessons from Market Leaders
Product Development for the Service Sector: Lessons from Market Leaders
Author: Robert G. Cooper
Manufacturer: Basic Books
ListPrice: $39.95
Offer: $31.96
Similar Products (5+)
Design for Six Sigma for Service (Six SIGMA Operational Methods)
Design for Six Sigma for Service (Six SIGMA Operational Methods)
Author: Kai Yang
Manufacturer: McGraw-Hill Professional
ListPrice: $89.95
Offer: $64.76
Similar Products (5+)
Market Leadership Strategies for Service Companies
Market Leadership Strategies for Service Companies
Author: Craig Terrill
Manufacturer: McGraw-Hill
ListPrice: $39.95
Similar Products (5+)
Acquiring, Processing, and Deploying: Voice of the Customer
Acquiring, Processing, and Deploying: Voice of the Customer
Author: M. Larry Shillito
Manufacturer: CRC
ListPrice: $79.95
Offer: $79.95
Similar Products (5+)


Products from United States  Products from United Kingdom


Add to Favorites





Secure Checkout

Sitemap | Copyright 2006 www.i-ezone.com | Contact Us